How long will I be without heating or hot water?
A swap in the same position usually involves fewer changes than moving the boiler or removing a cylinder. Before you book, we agree the installation timetable, explain when heating or hot water will be off and discuss any access or household needs that affect the work.
Do you install boilers outside Cardiff and South Wales?
Yes. SwiftHeat UK Group Ltd is based in South Wales and serves homes across Wales, with boiler installations available across the UK. Home and away supporters who find us through Cardiff City Stadium are welcome to enquire. Send your postcode and project details so we can explain the assessment, installation arrangements, quotation and aftercare for your property.
Can I keep my existing radiators when I have a new boiler?
Often, yes. We assess their condition and output alongside pipework, water quality and controls. In a Cardiff home with an extension or changed room layout, cold rooms may need separate attention even when the boiler is being replaced. Your quotation identifies what can remain, any cleaning needed and separately specified radiator or pipework work.
Is the Boiler Management Condition Report free of charge?
Yes. The Boiler Management Condition Report is free of charge and complimentary to the service offering of SwiftHeat UK Group Ltd, including every boiler service and installation. It explains the findings and practical recommendations relevant to your system and the work undertaken. Any additional repair or upgrade work is quoted separately before you approve it.
How much does a new boiler installation cost?
From £1,790 including VAT, we supply and install an Ideal Atlantic C24 24kW gas combi boiler with a complimentary Hive Mini thermostat and a five-year manufacturer warranty. For a straightforward gas boiler replacement with a standard horizontal flue in a home with one bathroom and fewer than 10 radiators. Subject to survey and availability. We confirm any additional work in your written quotation.
How do I know which boiler size I need?
The correct output depends on the property heat loss, hot-water requirement and system design. SwiftHeat UK assesses those factors before confirming a specification rather than relying on a single generic rule.
Can you convert my existing system to a combi boiler?
Often, yes. A conversion still needs an assessment of incoming water performance, household hot-water demand, pipework and available installation space. We explain whether a combi is genuinely the best fit.
Which boiler brands do you install?
We work with established manufacturers including Worcester Bosch, Viessmann, Vaillant, Baxi, Ideal and Navien. The recommendation is based on the home, budget, controls, warranty and support requirements.
Is finance available?
Eligible installations may be financed over 3, 6, 9 or 12 months at 0% interest through Humm Group Limited, subject to application, status, eligibility and Humm’s terms. SwiftHeat explains its charges before you apply.