Is the Boiler Management Condition Report free of charge?
Yes. The Boiler Management Condition Report is free of charge and complimentary to the service offering of SwiftHeat UK Group Ltd, including every boiler service and installation. It explains the findings and practical recommendations relevant to your system and the work undertaken. Any additional repair or upgrade work is quoted separately before you approve it.
How much is a boiler service?
A SwiftHeat UK boiler service is £85 including VAT. This covers the standard service appointment and the inspection, testing and maintenance tasks appropriate to the appliance. Any faults, remedial work or replacement parts identified are explained and quoted separately before further work is authorised.
How often should a boiler be serviced?
Most manufacturers recommend an annual service. The appliance instructions, warranty terms, fuel type, usage and any known condition issues should guide the exact maintenance plan.
How long should I allow for a boiler service?
The time needed depends on the boiler model, fuel, condition and access, and on the maintenance required by its manufacturer. Share these details when booking and ask for the appointment allowance. A fault investigation or additional repair may need more time and a separately agreed scope; a service should not be rushed to meet a fixed time.
Does a boiler service include a landlord gas safety record (CP12)?
A service record documents maintenance; a landlord gas safety record documents the required gas safety check. They are different. The complimentary Boiler Management Condition Report does not replace a landlord gas safety record. If you need both servicing and the landlord check, say so when booking so the appliances, work and price can be agreed together. Do not assume the standard £85 service price includes a separate landlord check.
Should I book servicing if my boiler already has a fault?
Tell us about the fault before booking, including the make, model, displayed code and whether heating or hot water is affected. An initial diagnostic visit is £85 including VAT, with additional parts and repair labour quoted separately. Routine servicing and fault diagnosis have different purposes; explain both needs so the appropriate visit can be arranged.
Does a boiler service include repairs?
A service covers inspection, testing and the maintenance tasks appropriate to the appliance. If a separate fault or failed component is found, we explain the required repair and any additional cost before extra work is authorised.
Do you service oil and LPG boilers?
Yes. SwiftHeat arranges gas, oil and LPG servicing through specialists holding the appropriate registration for that fuel and scope of work.
Can you service a boiler in a rented property?
Yes. We support landlords with boiler servicing and can also discuss gas safety records, repairs and broader planned heating maintenance.
For landlord responsibilities, see HSE guidance on gas maintenance and our landlord heating and gas safety service.
