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Cardiff case study · Existing Ideal boiler
Good heating care reaches beyond the boiler casing. In this Cardiff home, a programme of thoughtful improvements brought the supporting pipework, enclosure and finishing details into focus.
SwiftHeat UK Group Ltd combined careful workmanship with thorough testing and a clear handover, giving attention to the parts of the system a homeowner may rarely see.
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Cardiff · Existing boiler improvements
Care beyond the boiler casing: follow improvements to an existing Ideal boiler in Cardiff, from supporting pipework and access to testing and handover.
The approach
A boiler sits at the centre of a much wider arrangement: the supply that feeds it, the pipework that serves it and the space needed to maintain it. Each connection deserves attention.
For this customer, the project centred on their existing Ideal boiler. Our work brought together practical improvements around the appliance, followed by the checks needed before handing the system back.
It is an approach that reflects a simple SwiftHeat principle: understand the system, give the details proper care and explain the work clearly.
The work
A new 28 mm gas supply run and upgraded condensate pipework and drainage formed part of the improvements. A valve was replaced and its connections checked, with electrical safety bonding also updated.
Boiler casing seals were renewed and fixings secured. The enclosure received attention too, with improvements for servicing access and the required clearances around the appliance.
We completed gas tightness and operating-pressure checks, combustion analysis and flue checks, alongside testing of the boiler’s safety devices and controls.
From the project
Stills taken directly from this project’s film. Select an image for a closer look, or watch the video above to follow the work.
The handover
The final stage brought the work, testing and customer handover together. Every connection mattered; so did leaving the customer with a clear understanding of what had been carried out.
Our 12-month workmanship guarantee covers the work carried out and parts supplied for this project.
Every connection matters.
So does every check.
Recognised for our work
SwiftHeat UK Group Ltd was named Boiler Installer & Heating Contractor of the Year at the Wales Energy Efficiency Awards 2026. We were also Highly Commended for Energy Consultant of the Year and Commended for Vulnerable Customer Support Organisation of the Year.
At the UK National Energy Efficiency Awards 2026, we received a Special Commendation for Boiler Installer & Heating Contractor of the Year.
We carry that recognition into the everyday work: taking time over the details, supporting homeowners and helping people make informed decisions about their heating.
Your home. Your next step.
Whether you need a repair, a service or advice about a new boiler, start with a conversation. We’ll assess what you need, explain your options clearly and help you decide what comes next.
Assess First. Recommend Second.
0800 043 3464info@swiftheatuk.co.uk
SwiftHeat UK Group Ltd · Gas Safe Registration: 978273