National recognition celebrates the team’s commitment to helping households across Wales and the UK enjoy warmer, more energy-efficient homes.
SwiftHeat UK Group Ltd has received a Special Commendation in the National Boiler & Heating Installer and Contractor of the Year category at the National Energy Efficiency Awards 2026.
Ellie Kinson and Managing Director Tristan Jones were proud to represent the company as finalists at the ceremony, held on Friday 9 October at the Hilton Birmingham Metropole. The evening brought together businesses and organisations working to improve energy efficiency across the UK.
The National Energy Efficiency Awards recognise achievements and innovation in a sector dedicated to saving energy, reducing energy costs and protecting the environment. They highlight the people turning those ambitions into practical improvements in homes and communities.
For SwiftHeat UK, the commendation is a meaningful acknowledgement of the work behind every project: listening to customers, understanding their homes and delivering heating improvements with care.
Assess First. Recommend Second.
This guiding principle reflects the company’s belief that sound advice begins with a thorough assessment.
Every home has different heating and hot-water demands. Every household has its own priorities, budget and circumstances. Understanding these details helps the team explain the available options and recommend improvements suited to the customer.
Those improvements may involve replacing an ageing boiler, upgrading heating controls or helping an existing system operate more effectively. The aim is to improve comfort and control while reducing avoidable energy waste.
Customer care continues through installation and handover, with clear explanations that help people feel confident using their heating. For households facing financial pressure or vulnerable circumstances, patient advice and respectful support are particularly important.
A proud moment for the whole team
The national commendation follows SwiftHeat UK’s recognition at the Wales Energy Efficiency Awards 2026, where the company was named Wales Boiler Installer & Heating Contractor of the Year. It also received Highly Commended recognition for Energy Consultant of the Year and was Commended for Vulnerable Customer Support Organisation of the Year.
Reflecting on the national ceremony, Managing Director Tristan Jones said:
“Ellie and I were proud to represent SwiftHeat UK as finalists. Receiving a Special Commendation was a lovely moment to share, and one that belongs to our whole team.
“Our customers welcome us into their homes and trust us to give thoughtful advice and carry out our work carefully. That trust means a great deal to us.
“We’re grateful to our engineers, colleagues and everyone who supports and recommends us. This recognition encourages us to keep improving and delivering the care our customers deserve.”
Kieran Heycock, Principal Engineer at SwiftHeat UK Group Ltd, added:
“Good engineering starts with understanding the whole heating system. Correct sizing, suitable controls, careful installation and thorough commissioning all contribute to how well it performs.
“We take pride in those details and in making sure customers understand the system we leave them with. Receiving this Special Commendation is a proud moment for our team and an encouragement to keep developing our skills and delivering work we can stand behind.”
SwiftHeat UK extends its thanks to the awards organisers, its customers and everyone who has contributed to the company’s journey.
The team returns from Birmingham with pride and gratitude, ready to bring that same commitment to the next home and the next household it supports.
Engineering. Care. Accountability.