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Assess First. Recommend Second.

Baxi Assure 500 System 2

A specification-led system range for a separately designed hot-water cylinder.

Baxi Assure 500 System 2 system
Assure 500 System 2 · Official Baxi product image. Any warranty badge is conditional. Manufacturer image source.

At a glance

Arrangement and fuel
System · Natural gas / LPG
Nominal output labels
15, 18, 24 kW
Casing dimensions
700 × 395 × 285 mm (H × W × D)
Warranty position
Up to 2 years, subject to terms

Available outputs

CH means central heating; DHW means domestic hot water. Nominal model labels are shown separately from verified ratings. Gas CH maximum/minimum values use the non-condensing basis; a second maximum is shown only where a verified condensing rating is available. The source basis below controls the comparison. No missing value is calculated from another variant.

Assure 500 System 2: verified model and fuel configurations
Model / fuelNominal label (kW)CH maximum (kW)DHW output (kW)CH minimum (kW)DHW at ΔT 35°C
Baxi Assure 515 System 2 · Natural gas1515 / 16.3 condensingStored water / separate design4.8Not a verified instantaneous flow rating
Baxi Assure 515 System 2 · LPG1515 / 16.3 condensingStored water / separate design4.8Not a verified instantaneous flow rating
Baxi Assure 518 System 2 · Natural gas1818 / 19.9 condensingStored water / separate design4.8Not a verified instantaneous flow rating
Baxi Assure 518 System 2 · LPG1818 / 19.9 condensingStored water / separate design4.8Not a verified instantaneous flow rating
Baxi Assure 524 System 2 · Natural gas2424 / 26.3 condensingStored water / separate design4.8Not a verified instantaneous flow rating
Baxi Assure 524 System 2 · LPG2424 / 26.3 condensingStored water / separate design4.8Not a verified instantaneous flow rating
  • CH at 80/60°C; condensing CH at 50/30°C; hot water uses a separate cylinder

The manufacturer page and shared System 2 manual disagree on casing width. This guide uses the manual’s 395 mm width; the installer must confirm the exact generation.

Key features and benefits

Baxi lists a stainless steel heat exchanger, brass hydraulics, a pre-heated condensate trap and a compact casing. The Assure installation package needs its own warranty confirmation.

Who could this boiler suit?

Its listed heating options are 15, 18 and 24 kW. The cylinder’s stored capacity and recovery rate are separate from these boiler ratings.

A system boiler may suit a home retaining or adding a separate hot-water cylinder. Assess storage volume, recovery, incoming water supply, controls and cylinder safety together. The boiler has no comparable instantaneous combi DHW flow rating.

Warranty

Up to 2 years, subject to Baxi terms, product eligibility, registration, commissioning and annual servicing. The eligible installation package is confirmed in your written quotation.

Manufacturer warranty, SwiftHeat installation cover and qualifying Care+ services are separate. Keep the required registration, commissioning and service records. Your quotation confirms the exact terms before purchase.

Manufacturer warranty information · Ongoing servicing

Controls and compatibility

Exact controller, wiring and generation must be checked against the manufacturer instructions; no universal smart-control compatibility is assumed.

The LPG rows are verified compatible configurations, not separate universal conversion instructions. Fuel conversion and commissioning must follow the exact manufacturer manual.

Discuss heating controls

Installation with SwiftHeat UK

Assess gas supply, flue route, condensate disposal, heating water quality, controls and future service access. The casing dimensions alone cannot approve a cupboard installation.

A same-arrangement replacement, relocation and conversion involve different work. SwiftHeat confirms the appliance and complete installation scope after survey. Assess First. Recommend Second.

Frequently asked questions

What do the Assure 500 System 2 output numbers mean?

The guide separates nominal model labels from verified heating output. Non-condensing and condensing ratings use different operating conditions. A heat-loss calculation and installation assessment are still required.

What warranty applies to Assure 500 System 2?

Up to 2 years, subject to Baxi terms, product eligibility, registration, commissioning and annual servicing. The eligible installation package is confirmed in your written quotation.

Can Assure 500 System 2 run on LPG?

Baxi lists natural gas and LPG configurations for the variants shown here. Manual conversion and commissioning by a suitably competent engineer are required; compatibility does not mean a natural-gas setup can be used unchanged. Confirm the exact generation and instructions.

Verified manufacturer information

Checked 1 October 2026. Availability and terms can change; the exact appliance and current instructions are confirmed again at quotation.

Official Baxi product photography and trademarks remain the property of their respective owners. Manufacturer warranty graphics do not confirm the eligibility of a SwiftHeat package.

Installation and pricing

The installed price for your selected boiler is confirmed after assessment. The quotation covers the appliance, controls, flue, system preparation and any required pipework. A conversion or relocation can have a different scope from a straightforward replacement.

SwiftHeat’s general starting package

New boiler installations from £1,790 inc. VAT apply to a qualifying standard, straightforward replacement: one bathroom, fewer than 10 radiators and a standard horizontal flue, subject to survey. Specification and warranty selection affect the final cost. This is a general starting offer and is not a price for every model in this catalogue.

Read the starting-package conditions

Humm finance

0% options over 3, 6, 9 or 12 months through Humm Group Limited, subject to application, affordability, eligibility, approval and provider terms. Any applicable deposit, fees and repayment conditions are confirmed during your enquiry/application. Acceptance is not guaranteed.

Finance terms and charges

Qualifying Care+ installations

Two free annual services and a Hive Mini are available on qualifying installations only. Every model is considered under the qualification rules; inclusion in this catalogue does not confirm eligibility. Ask us to confirm the offer in your quotation.

Ask about Care+ eligibility

Ongoing support

Plan the maintenance your appliance requires and keep its service records. If you are considering replacement because of a fault, diagnosis can help establish whether repair is a suitable option first.

Boiler servicing · Repair advice

Installation pricing

Price confirmed following assessment for this configuration. The general New boiler installations from £1,790 inc. VAT offer does not apply to every model or property.

From or indicative prices remain provisional. SwiftHeat issues a written fixed quotation for the agreed scope after the appropriate property and installation assessment, technical checks and warranty-package verification. Remote information gathering may be suitable initially; a home survey is required where the necessary checks cannot be completed remotely.

Your home comes first

We assess heat loss, heating and hot-water requirements, water supply, controls and installation access before recommending an appliance. Bedroom count or a catalogue model number alone cannot establish the right boiler.

Gas Safe registration 978273 · Serving Cardiff, South Wales and across the UK.

Understand suitable boiler types · Start the Boiler Finder · Our installation assessment · Areas we cover